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**Gifthona Cancellation Policy**
At Gifthona, we strive to ensure that every gift is thoughtfully prepared and delivered with care. However, we understand that circumstances may change. Below is our cancellation policy:
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**Order Cancellation by Customer:**
1. **Before Dispatch:**
- Customers can cancel their orders before the product is dispatched.
- A full refund will be processed within 5-7 business days to the original payment method.
2. **After Dispatch:**
- Once the product has been dispatched, cancellations are not allowed.
- For personalized items, cancellations are not permitted once the order is in the processing stage.
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**Order Cancellation by Gifthona:**
In rare cases, Gifthona may cancel an order due to unforeseen circumstances, such as:
- Out-of-stock products.
- Inaccuracies in product details or pricing.
- Delivery unavailability in the specified location.
If an order is canceled by Gifthona, the customer will be notified promptly, and a full refund will be initiated.
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**Refunds for Canceled Orders:**
- Refunds will be processed to the original payment method.
- The timeline for refunds may vary based on the customer’s bank or payment gateway.
---
**How to Cancel an Order:**
To cancel an order, please contact our customer support team at **info@gifthona.com** with your order details.
---
This policy ensures transparency and helps us serve our customers better. If you have further queries, feel free to reach out to our support team.
At Gifthona, we strive to ensure that every gift is thoughtfully prepared and delivered with care. However, we understand that circumstances may change. Below is our cancellation policy:
---
**Order Cancellation by Customer:**
1. **Before Dispatch:**
- Customers can cancel their orders before the product is dispatched.
- A full refund will be processed within 5-7 business days to the original payment method.
2. **After Dispatch:**
- Once the product has been dispatched, cancellations are not allowed.
- For personalized items, cancellations are not permitted once the order is in the processing stage.
---
**Order Cancellation by Gifthona:**
In rare cases, Gifthona may cancel an order due to unforeseen circumstances, such as:
- Out-of-stock products.
- Inaccuracies in product details or pricing.
- Delivery unavailability in the specified location.
If an order is canceled by Gifthona, the customer will be notified promptly, and a full refund will be initiated.
---
**Refunds for Canceled Orders:**
- Refunds will be processed to the original payment method.
- The timeline for refunds may vary based on the customer’s bank or payment gateway.
---
**How to Cancel an Order:**
To cancel an order, please contact our customer support team at **info@gifthona.com** with your order details.
---
This policy ensures transparency and helps us serve our customers better. If you have further queries, feel free to reach out to our support team.